Policy library
These policies explain how Get Chow works for customers and restaurant partners. Please read the documents relevant to your use of the Service.
Terms of Service
The agreement governing customer use of Get Chow ordering and payment.
Acceptable Use Policy
The permitted and prohibited ways customers and restaurant partners may use the Service.
Order Fulfilment & Collection Policy
How collection-only orders are confirmed, prepared, and handed over.
Refunds, Cancellations & Disputes Policy
The process and outcomes for cancellations, refunds, chargebacks, and disputes.
Privacy Policy
How Get Chow collects, uses, and protects personal information.
Questions about these policies?
Contact us at hello@getchow.co.za or +27 82 683 9470.